Privacy Policy
How we handle client, referral, and monitoring information.
Last updated: [DATE]
Free But Not Free ("we," "us," "our") provides private electronic monitoring and home detention services in the State of Maryland. This policy explains what information we collect, how we use it, and who we share it with.
Information we collect
Information you provide
- Contact details submitted through our forms — name, phone number, email address, and organization
- Referral information — client name, date of birth, case number, jurisdiction, and conditions of release
- Intake documentation — residence verification, employment details, and payment responsibility
Information collected through monitoring
- Location data generated by GPS monitoring equipment
- Curfew and home-detention entry and exit records
- Equipment status data including battery level, tamper alerts, and signal status
- Testing results, where drug and alcohol testing is part of the ordered program
Information collected automatically on this website
- [Describe any analytics, cookies, or logging in use. If the site uses no analytics or cookies, state that plainly — it is a meaningful trust signal.]
How we use information
- To evaluate eligibility and enroll clients in monitoring programs
- To supervise clients and generate compliance records
- To report to courts, supervising agencies, and counsel of record as required by the applicable order
- To bill for services and administer payment arrangements
- To respond to inquiries and referrals
- To comply with legal obligations, subpoenas, and court orders
How we share information
Monitoring information is shared with the court, the supervising agency, and counsel of record consistent with the order authorizing supervision. We may also share information with:
- Service providers who support our operations (equipment vendors, testing laboratories, payment processors) under confidentiality obligations
- Law enforcement or other authorities where required by law or court order
- Third parties with the client's written authorization
We do not sell personal information.
Data security
[Describe your safeguards: encryption in transit and at rest, access controls limiting monitoring data to authorized staff, physical security of records, and staff confidentiality training.]
Data retention
[State how long monitoring records, testing results, and inquiry submissions are retained, and how they are destroyed. Consider contractual and legal retention requirements.]
Your rights
Clients and referral partners may request access to information we hold about them, subject to limitations where disclosure would conflict with a court order or applicable law. Contact us at Freebutnotfreellc@gmail.com.
Children's privacy
[If juvenile clients may be enrolled, address this specifically — juvenile records carry additional protections under Maryland law.]
Changes to this policy
We may update this policy. Material changes will be reflected in the "last updated" date above.
Contact
Free But Not Free
106 West 25th Street, 2nd Floor
Baltimore, MD 21218
Phone: (667) 334-8139
Email: Freebutnotfreellc@gmail.com